More Than a Support Line
The right platform matters, but so does having a team that understands your operation. Our people get to know your friction points, and they help you work through them—from day one to every day after.
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HANDS-ON ONBOARDING
DeliverThat works with your team to document your delivery needs, setup your Dashboard and integrate your systems before a single delivery goes live.
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BRAND STANDARDS CONSULTATION
Before your first delivery runs, we document your success criteria and build them into driver reference materials and escalation protocols.
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ONGOING OPTIMIZATION & ACCOUNT MANAGEMENT
As your program runs, we’ll help you read the data and make adjustments that improve service levels and protect your margins.
Support That Scales with Your Program
Support coverage scales with how deeply you run the DeliverThat platform. Every DeliverThat delivery comes with our standard front-line support built in. When the platform runs your whole program, we take on your DSP support universally.
With Delivery Orchestration
Universal DSP Support. Every Provider, Every Delivery
​When your deliveries route through our Delivery Orchestration, that's when we take on your DSP support universally: DoorDash Drive, Uber Direct, our own fleet, all of it.
One number to call and our team owns the resolution.
BUILD A DELIVERY PROGRAM DESIGNED TO GROW
Support handles what's happening now. Delivery Growth Program Consultation is about building the delivery program your brand needs for what's next.
DELIVERY COST MODELING
Evaluate your true cost-per-delivery across every channel. Build a model that shows where margin is being left behind and where it can be recovered.
MARKETPLACE DELIVERY MITIGATION
​If your program is dependent on marketplace delivery for primary fulfillment, our team helps you build a path to profitable first-party delivery.
ECOSYSTEM SCALING
Adding locations, doubling catering volume, or changing a partner shouldn't require rebuilding your program.
DRIVER ACCEPTANCE IMPROVEMENTS
Study local market and driver behavior data to close the fulfillment gaps that stall catering orders before they're claimed. Learn more about the Gratuity Lift Program.
REAL BRANDS. REAL RESULTS.
INSIGHTS & VISIBILITY
Wegmans Grew Catering 30%+ With Data-Driven Delivery
Wegmans grew its catering business by more than 30% and boosted Meals2Go deliveries 50% year-over-year after partnering with DeliverThat. Explore how targeting fill rate, prep time, delivery radius, and address accuracy gave the grocery brand the confidence to grow faster.
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