Heather's journey with DeliverThat began over a year ago, bringing with her a wealth of experience from the world of call centers. While her role may seem familiar at first glance, Heather quickly discovered the unique and rewarding difference at DeliverThat. Taking calls all day may sound routine, but for Heather, it's an opportunity to make a positive impact on someone's day, one conversation at a time.
In her first year at DeliverThat, Heather faced a learning curve, but she quickly found her footing and excelled in her role as an Operations Specialist. With her background in call centers, she effortlessly assists drivers, but what truly sets her apart is her ability to connect with them on a personal level. Building rapport with drivers comes naturally to Heather, ensuring they feel heard and valued during every interaction.
Beyond her dedication to her role, Heather brings joy and positivity to the office every day. Her love for movies, ranging from classics like "The Sound of Music" to gritty dramas like "American Gangster," reflects her diverse interests and personality.
Some things in life you can set your clock to, and here at DeliverThat, one of those things is Heather’s “Good morning” greetings every day as she walks through the door. It’s the little things that set a company culture apart. A true sense of togetherness.
As we celebrate Heather's one-year anniversary with the company, we're grateful for her contributions and the positive impact she continues to make on our team and drivers alike. Here's to many more years of success and growth with DeliverThat!