We are thrilled to bring you another exciting episode of the DeliveringMore Podcast, and this time we're diving into the sizzling world of Pepper Lunch with Troy Hooper. In our latest installment, we had the pleasure of delving into Troy's journey with Pepper Lunch and his extensive background in the restaurant industry, dating all the way back to his teenage years.
Troy's story is one of passion and dedication, starting from humble beginnings as a busboy at just 16 years old. Fast forward to today, and he's a key player in the Pepper Lunch family, bringing his wealth of experience and love for the industry to the table.
What sets Pepper Lunch apart is its innovative approach to dining, blending the concepts of experiential and fast-casual dining into one unique experience. As Troy explains, Pepper Lunch takes the idea of bri
nging a sizzling hot plate of high-quality ingredients directly to your table, allowing you to customize your meal exactly to your liking.
But what keeps customers coming back time and time again? According to Troy, it's a combination of the unforgettable experience and the irresistibly craveable food. From the freshness of the ingredients to the variety of sauces and spices available, Pepper Lunch tantalizes taste buds and leaves diners yearning for more.
Customers who visit for the first time often find themselves returning within days, eager to share the experience with friends and family. And it's no surprise why – the unique flavor profile of Pepper Lunch dishes leaves a lasting impression, drawing diners back for seconds and thirds.
In addition to Pepper Lunch's unique dining experience, Troy Hooper sheds light on the remarkable growth and stability of the brand. At just 30 years old, Pepper Lunch boasts an impressive 500 stores globally, with approximately 460 stores opening at a rate of five per month. Behind this success lies a stellar operating and management team, coupled with the support of phenomenal new owners who acquired the brand in 2020 through a large private equity firm.
With such robust resources and guidance at their disposal, Troy emphasizes that all the ingredients were in place for Pepper Lunch to become a real hit. It's this perfect storm of factors that compelled Troy and his team to seize the opportunity and become integral parts of Pepper Lunch's journey.
Tune in to the full interview to hear more about Troy, his time with Pepper Lunch, and their big plans for the future! https://youtu.be/SFBGqjAWGes
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