DeliverThat Driver Hotline

October 16, 2019

The most useful tool when it comes to driving with DeliverThat? The Driver Hotline.




The DeliverThat Driver Hotline was launched in 2018 and is designed to be the direct connect to DeliverThat's team of dispatchers. Utilize this tool to make your deliveries as smooth as possible!


What is the DeliverThat Driver Hotline? The Hotline is a toll-free phone number that can be called or texted 24/7. On the other end of the Hotline is a team of trained professional dispatchers, here to help you -- day or night -- with any questions that may come up during a delivery.


Some of the most common practices for the DeliverThat Driver Hotline is calling or texting when a restaurant is running behind on an order. This is vital information that our dispatch team needs to know. If we are alerted that the restaurant is running behind, we are then able to contact the customer to keep them up to date of your estimated time of arrival.


Another great use of the DeliverThat hotline is calling or texting if you are unable to locate the pickup or drop-off location. We are all humans and sometimes during the delivery s