DRIVER TROUBLE SHOOTING

REIMBURSEMENT REQUEST

GRATUITY SUBMISSION

ORDER CANCELATION REQUEST

URGENT ISSUES

PLEASE CONTACT THE DRIVER HOTLINE

(833) 781-7880

NON URGENT ISSUES

PLEASE EMAIL DRIVER SUPPORT

FREQUENTLY ASKED QUESTIONS

The customer is requesting no setup, what do I do?
How do I refer a friend to start driving with DeliverThat?
What is the ezCater tip pool and how does it work?
If there is a written tip on the receipt, how do I receive this money?
Where can I change/update my direct deposit information?
How does payment work?
Will I be compensated for waiting at the restaurant if the food is not ready on time?
How do I receive my 1099 for tax purposes?