Safety & Guidance behind the wheel
Our Commitment to Drivers
Partnering with DeliverThat means working with the best. Working together to improve delivery times, maintain a fluid and productive operation, and keep customers satisfied.
Digital Restaurant Signature
An added safety feature for our drivers is the use of a digital signature from the restaurant; making sure that the correct food is ready to be delivered.
Upon departure from the dropoff location, drivers are required to photograph the setup. Ensuring all the food was delivered, taking responsibility away from the driver.
Document the Setup
In App Navigtion
When an order is accepted, the driver will automatically receive turn-by-turn directions in the app, so the driver can focus on getting there safely.
GPS data is logged for every trip so we know when and where the driver going, which promotes accountability and encourages smart driving.
Pick-up & Drop-off
Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise. Along with routing and delivery instructions, our driver hotline can handle almost any question.