Operator Spotlight: Boston Market (Dallas)
Customer experience is a large priority for Golden, Colo.-based Boston Market, the 364-unit restaurant chain whose customers rely on the company’s slow-roasted rotisserie chicken and side items to feed large family gatherings and corporate lunches. Their customer focus is such a priority, the chain’s Dallas-based franchise arm partnered with DeliverThat in January 2019 to provide catering-specific delivery and set up for catering clients across 10 restaurant locations in the